Privacy Policy
This Privacy Statement applies to (i) the XtraKit website: https://www.xtrakit.com (the "Site"), (ii) any other website owned and operated by CodeXtra Africa that hosts this Privacy Statement. It explains the data we gather about you as part of how our site functions normally as well as how we disclose and protect this data. Additionally, it outlines your options for how to use, access, and correct your personal information.
You expressly consent to the collection, use, and sharing of your personal information by us in accordance with this Privacy Policy by accepting the Privacy Policy upon registration or by accessing and using the Site. Our Terms of Service are governed by and incorporate this Privacy Policy.
Terminology
Both of our client's customers are referred to as "Subscribers" and "Customers" respectively. The individuals to whom Subscribers grant "staff" access on the Site are referred to as "staff". These people are collectively referred to in this Privacy Policy as "Users" of our Site.
XtraKit may also offer other websites, software, and other services. These Terms also apply to the websites, programs, and services that are included in the definitions of "site," "application," and "services".
What Information Do We Collect?
Registration Info
Contact, identity, and billing information collected when you register as a User.
Billing Details
Credit card details for billing and recurring payments for Subscribers and Customers.
Our main goal in gathering personal data is to give you a secure, effective, and individualized experience. You can generally browse the Site without identifying yourself, but certain services require registration and identification.
As you use the Site, you may occasionally enter personal data regarding third parties (like your own clients or employees). You can always opt not to supply information by choosing not to use certain features.
We and our partners employ technology like cookies for trend analysis, website administration, and tracking user behaviour. You can manage cookies at the browser level.
What we do with your information
We use your personal information to provide services, resolve disputes, troubleshoot issues, bill amounts owed, and keep you informed about offers and updates. We also use it to enhance our marketing campaigns and evaluate Site usage.
These procedures may involve automated decision-making and data profiling intended to enhance the Site and adapt it to match your needs.
Sharing of Your Information
Subscribers and Customers
Relevant data like invoices and timesheets are shared between Subscribers and their Customers in the normal course of Site operations.
Payment Processors
We use intermediaries to process payments. They are primarily responsible for the storage of payment information, except for recurring profiles where we may store encrypted details.
Legal & Transitions
We may disclose information in response to authorized government demands, court orders, or to protect against illegal activities.
Account Deletion & Data Retention
Because of the system's complexity, historical records like invoices and tracked hours must persist as long as necessary for accounting and operation. When information is no longer needed, we take reasonable steps to remove it legally.
If an account is terminated, we delete the information from billing and marketing databases to ensure no further contact or billing occurs.
We keep your information as long as your account is active or as necessary to comply with legal requirements and settle disagreements. Accounting info is kept for at least 7 years.
SMS Program
XtraKit will not buy, sell, rent, or share your consent for mobile SMS programs.
Public Forums
Posts on our forum or blog are public. To have personal info removed from these areas, contact support.
Questions about our Privacy Policy?
Get in touch with the XtraKit Team